1. Introduction

Welcome to CSRWorks International, your leading provider of professional development and training solutions. The terms and conditions outlined below govern your participation in our training programmes, whether delivered virtually, in-person, or through e-learning platforms.

By enrolling in any of our training courses, you consent to be bound by these terms and conditions. Should you disagree with any part of these terms, we kindly ask that you refrain from registering for our training programmes.

2. Programme Registration and Fees

• a) Descriptions of our training programmes and associated fees are available on our registration form and/or training brochures.
• b) Fees must be paid in full at the time of registration unless otherwise arranged. Registration will be confirmed only upon receiving the payment in full.
• c) CSRWorks International reserves the right to alter programme fees and schedules without prior notice.

3. Minimum Participant Requirement

Our courses are designed to provide an interactive and enriching learning experience, requiring a minimum of 10 registrations per batch for the course to be conducted. If this minimum is not met, CSRWorks International reserves the right to cancel or reschedule the course, offering registered participants the choice of a full refund or transfer to a new date.

4. Minimum Attendance Requirements

Participants are required to attend at least 80% of scheduled course sessions, unless a specific course states otherwise. This is essential for participants to fully benefit from the course, engage with peers and instructors, and achieve learning objectives. Not meeting this requirement may lead to ineligibility for a completion certificate and affect progression in the programme. Participants facing difficulties in meeting this attendance level due to exceptional circumstances should contact course administration early for possible adjustments. Adhering to this policy ensures a productive and enriching learning experience for all.

5. Virtual Training Session Requirement

During virtual training sessions, participants must keep their web cameras on, ensuring a more interactive and engaging learning environment. This requirement facilitates better communication and engagement among participants and with the trainer, closely mirroring the dynamics of in-person sessions. Turning off the camera is permitted only with the trainer’s explicit permission for certain instances or circumstances. This camera policy supports an effective virtual learning environment, mirroring in-person session dynamics.

6. Cancellations, Transfers, and Refunds

• a) Cancellations must be made at least 30 days before the scheduled course start date to be eligible for a full refund. Cancellations made less than 30 days but more than 15 days before the scheduled start date will be eligible for a 50% refund. Cancellations made less than 15 days before the course start date will not be eligible for any refund.
• b) Transfers to another session of the same programme are allowed up to 30 days before the course start date, subject to availability.
• c) CSRWorks International may cancel or reschedule a programme due to unforeseen circumstances. In such cases, participants will be offered a full refund or the option to transfer to a new date.

7. Right to Decline Registration

CSRWorks International reserves the right to decline registrations at its discretion. This may include, but is not limited to, circumstances where CSRWorks International determines that a potential participant may not meet the programme prerequisites, could disrupt the programme’s learning environment, or in cases where the programme has reached full capacity.

8. Intellectual Property Rights

Unless otherwise stated, CSRWorks International and/or its licensors own the intellectual property rights for all material associated with our training programmes. All intellectual property rights are reserved. You may access this material for your personal use subjected to restrictions set in these terms and conditions. You are granted a limited license only for purposes of viewing the material contained on this service for your personal learning.

9. Use Restrictions

You are specifically restricted from all of the following:

• a) Distributing course materials outside of the class without express written permission;
• b) Recording sessions, whether in-person or online, without prior written consent;
• c) Engaging in any behavior that disrupts the learning environment for other participants.
• d) Publishing or printing any course material in any other media;
• e) Selling, sublicensing and/or otherwise commercialising any course material;
• f) Publicly performing and/or showing any course material.

10. Restrictions on Participant Eligibility

CSRWorks International does not accept registrations from individuals or entities that identify as consultants or are employed by consulting firms. Our training programmes are primarily designed for companies. This policy is in place to ensure that the programme remains focused on our target audience. CSRWorks International reserves the right to review and verify the eligibility of all registrants to ensure compliance with this policy. Should it be determined that a registrant does not meet our eligibility criteria, CSRWorks International reserves the right to cancel the registration and provide a full refund of any fees paid.

11. Confidentiality and Privacy

CSRWorks International respects the privacy of its participants. Personal information collected during the registration process will be used solely for the purpose of managing your participation in our programmes.

12. Limitation of Liability

• a) CSRWorks International is not liable for any personal injury or loss of property that may occur while attending our courses.
• b) We do not accept liability for any indirect, special, or consequential damages arising out of or in connection with your participation in our courses.

13. Changes to Terms

CSRWorks International reserves the right to modify these terms and conditions at any time. Your continued participation in our programmes will be considered acceptance of the updated terms.

14. Governing Law & Jurisdiction

These terms will be governed by and construed in accordance with the laws of the Republic of Singapore. You consent to the exclusive jurisdiction of the courts of Singapore for any disputes.